Payment
options
There are
several ways you can pay your
premium.
Personal
Insurance
1.
Direct
debit:
This is one of the
safest and most
convenient
ways to pay your
bills. Payments are
made automatically
from your bank
account, so bills
never get lost,
forgotten or delayed
in the post. Plus,
you
have a record of the
transaction via your
bank statement or
transaction
history.
To
set up a monthly
direct debit from
your bank
account, credit or
debit card, call us
on
0800 800 800.
You
can choose if your
payment comes out on
the
10
th
or the
25
th
of the month (or
next business day if
weekend or public
holiday). If you
wish to pay by
instalments, a
higher
premium is charged
than when you pay a
lump sum annual
premium.
2.
Online:
Use our
payment
portal
to make a payment
online with your
credit or
debit card.
3.
Internet
Banking:
Using
your online banking
services, under bill
payment
select
Lantern
Insurance
as
the payee and use
your
client
reference number
in the reference
field.
4.
Over
the phone:
Simply
call us on 0800 800 800 with
your
credit or debit
card.
|
Business
Insurance
1.
Direct
debit:
To set up direct
debit instalments
from your
bank account, call
0800 694 007.
You
can
choose if your
payment comes out on
the 10th
or the
25th
of the month (or
next business day if
weekend or public
holiday). If you
wish
to pay by
instalments, a
higher premium is
charged than when
you pay a lump
sum annual premium.
2.
Internet
Banking:
Using
your online banking
services, under bill
payment
select
NZI
Insurance (New
Zealand
Insurance) or
NZI
as
the payee and use
your
client
number
in
the reference field.
3.
Over
the phone:
Call
us on 0800 694 007 with
your
credit or debit card
number and we can
process your payment
over the phone.
|
Are
you experiencing financial
hardship?
Our specialist Customer Care Team is
here to support vulnerable
customers. If
you’re experiencing financial
hardship, please
fill
in this
form
and
one of our team will be in touch
with you within five
working days. We have a range of
ways to help you, so you can stay
insured and
protected.
Request
financial hardship
assistance
Any
questions? Please call us on 0800 800 800