The protection of your privacy is important to us, and we are committed to acting in accordance with the Privacy Act 1993.
Lantern is a business division of IAG New Zealand Limited (IAG), 1 Fanshawe Street, Auckland 1010.Lantern collects, holds and uses your personal information for insurance-related and marketing purposes.
The intended recipient of your information is Lantern We may also give your information to, and obtain it from others, including other business divisions of IAG (although we’re not obliged to), our suppliers, your financiers, and the insurance industry, including the Insurance Claims Register Limited where records of claims are kept. Information from or about you may be stored physically or electronically, including in offshore facilities, by IAG, any other IAG company or any supplier (with whom we have a contractual arrangement). We will take reasonable and appropriate steps to protect this information from unauthorised access or disclosure.
Failure by you to provide accurate and complete information may result in your application for insurance being declined, your claim being reduced or declined, or we may void your policy from the outset. If anything changes, you must also tell us. You may request access to, or correction of, the information we hold about you by writing to us or telephoning us on 0800 800 800.
As part of our commitment to providing the best possible service to our customers, Lantern may record telephone calls for quality assurance and training purposes.
The Privacy Officer
IAG New Zealand Limited
Private Bag 92130
Victoria Street West