Payment options


·         Annually by invoice (cheque, bill payment or click here to pay by credit card).

·         Monthly direct debit payments from your bank account

We offer two options including payment on the 10th or 25th of the month and in most cases this can now be completed over the phone without the need to complete a form. Call 0800 800 800 to set-up direct debit payments.

  • Monthly credit card payments
Note: we don’t accept automatic payments or monthly cheques; however you can pay by monthly direct debit instead.

Are you experiencing financial hardship? 

Our specialist Customer Care Team is here to support vulnerable customers. If you’re experiencing financial hardship, please fill in this form and one of our team will be in touch with you within five working days. We have a range of ways to help you, so you can stay insured and protected.

Request financial hardship assistance

Any questions? Please call us on 0800 800 800


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Lantern Insurance is a business division of IAG New Zealand Ltd

For a complete description of your cover, please refer to your policy wording, policy schedule and any other relevant policy documents.
This information is a general guide only and is not necessarily complete. We reserve the right to change, update or correct any information from time to time without notice.