Monthly Newsletter
 
We canvassed a selection of customers to find out their preferences for receiving earthquake claims information. The overwhelming response was that the majority of you would prefer to receive information specific to your claim (such as a letter) instead of generic newsletters.
 
We’ve taken this feedback on board and are no longer issuing monthly newsletters. Instead, we will send letters as and when we have new information and will update the website on a regular basis.
 
The newsletters are a good repository of information and for this reason we’ve decided to maintain an online archive. However, we draw your attention to the fact that that some of the information in the newsletters, particularly the earlier versions, is out of date. 
 

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For a complete description of your cover, please refer to your policy wording, policy schedule and any other relevant policy documents.
This information is a general guide only and is not necessarily complete. We reserve the right to change, update or correct any information from time to time without notice.