We’re realistic at Lantern – we know a lot of our customers don’t read their policy wordings. But we also know that this can become an issue at claim time, when people occasionally discover they’re not covered for something they thought their policy covered, or the level of cover that we provide is different to their understanding.
 
There are also important changes to home insurance that we think customers need to know, and that we’re committed to communicating as widely as possible.
 
So a few of us here got together to think of an innovative, entertaining  and fun way we could communicate key aspects of our Echelon home cover.  We also enlisted the help of our good friends, NZ Breaker Mika Vukona and Cocksy the builder.
 
They’ve helped us to produce a series of short videos which you can see below.
Your Lantern Echelon Home Insurance About Your Home Cover
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How Your Home Cover Works ​Your Policy Benefits
Vacant and Tenanted Homes ​Making a Claim
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These videos contain a high-level outline of some of the key aspects of Lantern’s Echelon Home Insurance policy.  It is not a comprehensive guide and is not intended to address all matters relating to the Lantern Echelon Home Insurance policy.  For full details, please refer to the Lantern Echelon Home Insurance policy wording.
 
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Lantern Insurance is a business division of IAG New Zealand Ltd


For a complete description of your cover, please refer to your policy wording, policy schedule and any other relevant policy documents.
This information is a general guide only and is not necessarily complete. We reserve the right to change, update or correct any information from time to time without notice.