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Caring for our customers during COVID-19

As the situation with COVID-19 rapidly unfolds we are keeping up to date with the latest Government announcements and ensuring we are working to provide a high-quality service, while keeping our Lantern team and customers safe and well. Click here for more information.



  • Lantern Insurance, PO Box 1049, Wellington 6140

ask questionComplaints

ask questionInsurance Fraud

  • Insurance fraud costs every policy holder. You can help by reporting suspected fraudulent activity. Information provided will be held in the strictest of confidence. Phone   0800 FRAUDLINE (0800 372 835) or email​
  • Post to: Fraud Manager, Private Bag 92130, Victoria Street West, Auckland 1142

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For a complete description of your cover, please refer to your policy wording, policy schedule and any other relevant policy documents.
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