If your car is damaged or at a total loss, depending on the situation, we’ll be able to make the best decision to help you. These may include the following:
If you need to make a claim for damage to your car that’s repairable, we’ll either arrange to repair the vehicle or we’ll pay you the cost of the repairs once they’re determined by our assessor.
If your car is damaged and it’s not economic to repair it, we’ll pay you the market value up to the sum you insured the car for, unless the damage occurred within 12 months of you purchasing the car new, in which case we may replace the car as long as the same model and specification is available.